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Hanan Dar
Managemnet Staff
ULIKE - Beijing, China
概要
Experienced professional in customer support with 6+ years across hotline, chat, and email channels. Skilled in ticket processing, testing, troubleshooting, and MIS management. Proactive in issue escalation and dedicated to ongoing learning of products and technologies. Specializes in Training & Development, enhancing team performance through comprehensive training programs and product expertise. Strong track record in international inquiries and project leadership, committed to operational efficiency and client satisfaction.
工作经历
Managemnet Staff
ULIKE
May 2024
- 代表
| Beijing, China
Customer Support Executive / Training and Development Executive
Seedcred
May 2022
- May 2024
| Lahore, Pakistan
Customer Support Team Lead
Milvik Bima Pakistan
Jun 2021
- Apr 2022
| Lahore, Pakistan
Customer Support Specialist / Floor Supervisor
OLX Pakistan
Aug 2019
- Oct 2020
| Lahore, Pakistan
Client Relationship Associate
Harvest group of companies
Mar 2018
- Jul 2019
| Lahore, Pakistan
学历
Virtual University of Pakistan
学士,
理工学士,
Computer Science
2023
Islamia University
中级／A级,
理学院(工程预科),
I.Com
Physics, Chemistry, Computer
所占比重 67%
2018
Lahore Garrison University
非预科,
Matric in Computer Science
Physics, Chemistry, Computer
Completed
2016
技能
中级
4 Knowledge of Taxation
初学者
Accounting+
初学者
Accounts Finalization
初学者
Accounts Payments Handling
初学者
Admin Operations Management
中级
Administration Knowledge
中级
Android and ios managments
中级
Aptitude For Selling and Networking
中级
Aseptic Technique Knowledge
熟练
Adobe Premiere Pro
熟练
Business Development
熟练
Call Control
熟练
Call Handling
熟练
Call Headlining
中级
Client Dealing
中级
Computer Knowldge
中级
Computer Proficient
熟练
Condiments Making
熟练
Content Management
中级
Corporate Finance
中级
Customer Acquisition Skills
中级
Customer Obsessed
熟练
Customer Relation Management
熟练
Customer Service
中级
Daily Target Acquisition
中级
Database Management
中级
Email List Management
熟练
Energetic
中级
English Language Skills
熟练
Field Task Management
熟练
Finance Administration
熟练
Financial Analysis
初学者
Financial and Budgeting Skills
熟练
Fluency in English
中级
Front Office Management
熟练
Good Communication Skills
熟练
HFO Operations Handling
中级
Hospitality Management
中级
IT information and tech
中级
Japanese Teaching
熟练
Legal Documents Management
熟练
Live Chat Handling
熟练
Marketing Implementation
中级
Mobile managements
中级
Mobile Repairing
熟练
Multitasking Skills
熟练
Negotiation Skills
熟练
Official Tasks Handling
熟练
Outbound Calls Handle
中级
Payroll Tax Management
语言
熟练 英语
熟练 旁遮普语
熟练 乌尔都语
