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概要
Dedicated and compassionate educator with experience in teaching
and mentoring students, combined with a strong background in
banking and risk management. Proven ability to create engaging
lesson plans, assess student progress, and provide individualized
support. Possesses excellent communication and interpersonal skills,
with a passion for helping students achieve their academic goals.
Highly organized and detail-oriented banking professional with
experience in risk management and customer service. Proven track
record of ensuring compliance with credit policies and procedures,
evaluating creditworthiness, and providing excellent customer service
工作经历
OG 3 Junior Officer
Ensuring completeness of loan documents and assessing that
each loan application complies with Credit Policy &
Procedures
• Ensuring that borrowers and guarantor know & understand
important loan terms, repayment amounts, the due date of
repayments and guarantee concept and their obligations in
case of non-payment
• Evaluating creditworthiness by processing loan
applications and documentation within specified limits
• Interview loan applicants to determine financial eligibility
and feasibility of granting loans
• Communicate with existing as well as new to verify the
information provided in the loan application form
Customer Service Representative
• Answering phone calls from customers professionally and responding to customer inquiries and complaints.
• Handling and resolving customer complaints regarding bank products
• Providing customers with the organization’s service and product information.
• Identifying, escalating priority issues and reporting to the high-level management.
• Following up complicated customer calls where required
• Completing call notes and call reports as necessary and updating them in the CRM
• Obtaining and evaluating all relevant data to handle complaints and inquiries
• Recording details of comments, inquiries, complaints, and actions taken
Class Teacher