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概要
With three years of experience and a diverse professional background as a HR, Administrator, Public Relations Officer, and Teacher, I bring a versatile skill set to the table. In administration, I have successfully recruited and integrated teachers, ensuring high educational standards. My public relations background has honed my communication skills, while my teaching experience has given me insight into educational needs. I am dedicated to fostering a collaborative and dynamic work environment, consistently striving for excellence in all my endeavors.
项目
工作经历
Human Resources Intern
Recruited and sourced candidates through job boards, social media platforms, and headhunting strategies to meet diverse hiring needs.
Posted job openings on various recruitment platforms and university portals to attract potential candidates.
Screened resumes and applications to identify qualified candidates for different roles.
Coordinated interview schedules for senior HR staff, ensuring seamless communication and timely follow-ups.
Managed applicant communications via email and LinkedIn, maintaining professional and consistent correspondence throughout the hiring process.
Customer Services Representative
• Answered queries and questions from customers, handled complaints, problems and
provided accurate, valid, and complete information both telephonically and by
email.
• Forwarded complaints related to Networks, Hardware, and Hospital Management
Software to the relevant sections for resolution.
• Informed patients about, but not limited to, their appointment confirmations,
cancellations, scheduling, and rescheduling as directed by the department.
• Supported data entry tasks and entered new customer information into systems and
process orders, forms, and applications.
• Diverted and routed calls, emails, and queries to appropriate resources when
required.
• Produced daily activity reports detailing the progress and completion of assigned
tasks.
• Contributed to achieve departmental goals through cooperation and teamwork.
• Engaged with customers to build sustainable relationships and trust through open
and interactive communication.
Administrator and Public Relations Officer
Administrator
