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概要
I bring along more than a decade of experience with an excellent set of leadership skills and commitment, I believe I would make a significant contribution towards the benefit of your company.
I have a highly accomplished career with a clear and traceable record of success in field of Customer and Sales Management. I am fully capable of running successful Sales , Marketing and Customer Management projects keeping in view the best practices for smooth operations.
My key skills comprise Sales Management, Marketing Skills, Organization Skills, Communication Skills, SAP Administration, Relationship Building, Staff Welfare, Employee Counseling and Team Leadership.
I have been engaged with prestigious organization such as Modern Motors (Pvt) Ltd., where I am responsible for spearheading Customer Relationship Division Projects implementation and work closely with the executive management.
Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
As such, I would welcome a discussion regarding opportunities with your organization that fit my background. Please feel free to contact me by phone or email.
工作经历
AM Supply Chain & Procurement
Sales Executive
Admin officer
About the Company:
Modern Motors (Pvt.) Ltd. was incorporated in June, 1956 and has a proud 60 years history in Pakistan. Mr. Nabi Ahmad Chaudhri founded the company, with a vision of providing Pakistan Automobile Customer with the most modern automobile sales, service and parts facilities, countrywide, an unknown concept in the 1950s.
About the Job:
• Looks at own the needs of supplies in storeroom and responsible for the procurement of such office supplies, housekeeping supplies, automation supplies, automotive supplies etc. Reports monthly to the director the status.
• Also anticipates in advance when additional supplies are needed.
• For Expendable supplies keeps the record of office supplies, housekeeping supplies and shipping supplies and issues to staff on request and enters them in ledger such as Excel.
• After approval, makes cash payments for telephone, electric and water bills for the Office.
• Maintains and reconciles utility bills before initiating payments, getting payment approval and advising the Senior staff of discrepancies and other problems.
• Maintains courier documents (Airway bills and invoices/receipts) for materials couriered by the office. After ensuring that the goods are received in good condition at destination points, processes the bills for payments to the various courier companies.
• Maintains railway and roadway clearance papers, ensuring that shipments received from outstation dealers are cleared in a timely fashion to avoid demur-rage charges. After receiving goods, maintains file of all papers.
• Ensures all office equipment and furniture is maintained in excellent working condition, by regular preventive maintenance and service, calling outside experts in extraordinary problems.
• Administers the imprest fund as the Class-B Cashier.
• Prepares replenishment vouchers on a regular basis. Seeks the future needs of the office., prepares a wish list for the Director's approval
Customer Relationship Executive
About the Company:
OCS Pakistan a significant name in the Courier Industry forthe past three decades has now become most efficient and reliable domestic and international courier service provider.
About the Job:
• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
• Visiting potential customers to prospect for new business.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Representing the organization at trade exhibitions, events and demonstrations.
• Negotiating variations in price, delivery and specifications with managers.
• Advising on forthcoming product developments and discussing special promotions.
• Recording sales and order information and sending copies to the sales office.
• Reviewing own sales performance, aiming to meet or exceed targets;.
• Gaining a clear understanding of customers' businesses and requirements.
• Making accurate, rapid cost calculations, and providing customers with quotations;
• Develop and manage customer satisfaction and relationship function in an efficient and effective manner.
• Manage CSD sections and offices across the Country.
• Ensure sales growth, zero complaints and satisfied customers.
• Ensure customer retention and 100% complaints handling with maximum customer satisfaction
• Responsible for Management of Cluster services by ensuring continual improvement of the overall customer Support through Helpdesk.
• Ensures that effective Helpdesk representation takes place by assisting in the development of Helpdesk Associates.
• Ensure the quality of answers to the calls. Interception of ongoing call for quality monitoring.
• Improvising the system, system upgradation, Suggestions for improvements.
• Managing existing HR Services like Long Service Awards, Medical of internal employees, etc.
Accounts Assistant
About the Company:
OCS Pakistan a significant name in the Courier Industry forthe past three decades has now become most efficient and reliable domestic and international courier service provider.
About the Job:
• Prepares vouchers for payment
• Disburse the checks and to the vendors against the purchases of Materials for OCS along with the approval letters and copies of their bills and invoices throughout the month. Whenever possible this is done by EFT payments. Prepare Purchase orders for the vendors and binders throughout the month.
• Prepares documents, such as Excel spreadsheet relating to weekly expenditure.
• Manages the Funds which fund the salaries and operations of the OCS Office: Review and update employs provident funds.
• Assists Budget Analyst in entering the data for annual budget.
