Highly trained administrative assistant with more than seven years of experience in Public dealing in tax department(Federal board of revenue and KP Revenue Authority),Plus three years experience in social sector. Able to work under pressure and collaborate with a team.Successful record of providing information to clients, facilitation of taxpayers and acting as liaison between departments.Proven record of excellence in office administration and customer services.
SpecificationTarget Oriented,Leadership,communication,Planning Strategies,smart working,Team worker and activity planner.
Act as the first point of contact for taxpayers and assist them with their tax-related queries
Respond to telephone calls, emails, and letters from taxpayers in a professional and timely manner
Provide taxpayers with accurate information about tax laws, policies, and procedures
Maintain accurate records of taxpayer interactions and ensure the confidentiality of taxpayer information
The job description was to registered IDPs at Hub point keeping their record and verification of the said IDPs.