I have more than 15 years of professional work experience in the United Kingdom (UK), Portugal and Pakistan in the educational institutes. During this period, I have been heavily involved in dealing with:
- many British & Cyprus Universities / Awarding Bodies for getting their affiliations such as preparing all documentation necessary to implement before the accreditation.
- UKBA / UK Border Agency by implementing their policies and procedures
- policymaking of an institute
- local and global agents and students
- Keeping the website up to date with the current courses and offers
- students registration, enrolments and much more.
The opportunity to work in an intercultural context has enriched both my leadership and managerial experience and I have accumulated knowledge which contributes to my unique leadership style.
My strengths, apart from significant experience in successful business development, are motivating my team by developing a tightly knitted workforce through empowering each individual and generating
enthusiasm to succeed and achieve in any project, hence driving results.
Being a CEO at Cabo da Roca International English School (CIES), I am responsible for the overall activities such as:#
- making major corporate decisions;
- managing the overall operations and resources of a company;
- acting as the main point of communication between the corporate operations;
- making and oversee our organisation's ongoing operations and procedures.
I was responsible for the overall management of strategic and operational Marketing and Customer relationship activities.
These include:
- Liaising with the local government bodies such as Home Office, UKBA
- Working with the UK accreditation bodies, ABLS, British Council, ILM, Edexcel, University of Wales, Course development
- Course development and planning and co-ordination of business plans
Interaction with clients in English, Urdu, Hindi and Punjabi
- website and eLearning portal development
- Providing market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.
- Sales management and business marketing functions, increasing revenue, penetrative new markets.
Working with ISBS' global educational partners, including leading on marketing strategies, senior level decision making and the day–to-day management of ISBS. This involved planning, organising, directing, marketing, controlling and coordinating the marketing activities of ISBS. I was responsible for managing and introducing marketing procedures and for liaising with their educational agents around the globe.
Duties included:
- Liaising with educational consultants, monitoring activities, finalising contracts & agreements, providing marketing material and an efficient service to students and reviewing promotional activities.
- Ensuring all partners and students received relevant marketing material.
- Responsible for senior level decision making and day to day management.
- Strategic planning of the organisation, implementation of the plans, executions of plans and projects and finally providing monitoring of different project to the relevant teams and groups.
- Ensuring that all policies, procedures, terms & conditions and the agreements with partners were up to date and legally compliant.
- Responsible for creating and executing administration work plans and revising as appropriate to meet changing needs and requirements.
- Identifying resources needed and assigning individual responsibilities.
- Managing day-to-day operational aspects of the company administration.
- Effectively enforcing company standards.
- Preparing engagement reviews and quality assurance procedures.
- Ensuring administration documents are complete, current, and stored appropriately.
- State Bank of Pakistan (SBP) Foreign Exchange Returns and day to day dealings with clients, treasury and both local and foreign bank correspondence via Swift.
- Responsible for project management and Quality management.
- Designed and installed 100+ computers switched LAN at 4 Branches of the Kipling Education Centre.
- Planned and implemented Multi-Media Services (MMS) using streaming technology with two Windows 2003 servers and 100+ Client computers in each Branch.
- Provided full- time support to the customer, including backup servers
- Setup WAN in various Kipling Branches using PROXIM Wireless Devices.
- Managed a team of 2 Visual Basic Programmers and 5 network engineers.
Responsible for the smooth running of all systems.
- Developed English Course (Online)