发布 Apr 07, 2025 247 查看 Report Job
As a Customer Service Representative, you'll play a vital role in ensuring seamless customer experiences for our Karachi-based clients. Your primary focus will be on resolving customer queries, managing orders, and providing top-notch support via WhatsApp, Facebook, Messenger, and phone calls.
Key Responsibilities:
- Respond to customer inquiries and concerns via WhatsApp, Facebook, Messenger, and phone calls in a timely and professional manner.
- Resolve product or service issues by clarifying customer complaints, identifying the root cause, and providing effective solutions.
- Manage and fulfill orders on Shopify, ensuring accurate and efficient processing.
- Handle customer queries and provide order updates via WhatsApp and other platforms.
Requirements:
- Strong communication skills in English and Urdu
- Basic computer skills and proficiency in Shopify
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent problem-solving skills and attention to detail.
Scarfs N Scarf
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