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Property Management Support Specialist

Steady H LLC

多个城市，巴基斯坦

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发布 Jul 15, 2024 1162 查看

PKR. 50,000 - 500,000/Month

We are a forward-thinking property management company committed to delivering exceptional service and support to our clients.

We are seeking a dedicated and detail-oriented Property Management Support Specialist to join our team and assist with various property management tasks.

Responsibilities:

Efficiently handle inbound and outbound calls using RingCentral.
Draft and prepare lease agreements, ensuring accuracy and compliance with company policies.
Manage lease renewals, including drafting and sending out renewal notices.
Issue HOA and lease violation notices as required.
Run delinquency reports and draft and send out delinquency notices to tenants.
Assist Maintenance Coordinators in scheduling and managing maintenance requests.
Utilize AppFolio for property management tasks, including communication with property owners or tenants, handling payments, generating reports, and managing data.
Manage inquiries and processes using Rently and LeadSimple.
Use Gmail, Google Sheets, and Google Docs for communication and documentation.

Requirements:

Fluent in English with excellent verbal and written communication skills.
Proven experience in property management or a related field.
Proficient in using property management software, particularly AppFolio, RingCentral.
Strong proficiency in Gmail, Google Sheets, and Google Docs.
Ability to work independently and manage multiple tasks efficiently.
A reliable internet connection, computer, and noise-canceling headset are a must.

Preferred Skills:

Extensive experience with AppFolio, including its top features such as task management, report generation, and data management.
Demonstrated ability to solve problems and provide support using AppFolio.
Experience in creating and customizing reports in AppFolio to meet specific needs.
Strong organizational and time management skills, with an ability to keep track of multiple properties or accounts.
Knowledge of security practices to ensure data integrity within AppFolio.
Experience in training others on how to use AppFolio and staying updated on its new features and updates.
Customer service-oriented mindset.