发布 d 小时前 28 查看 Report Job
PKR. 30,000 - 45,000/Month
Key Responsibilities:
- Respond to customer inquiries via phone or chat in a professional and courteous manner.
- Resolve customer complaints and issues efficiently, escalating complex cases to the appropriate department when necessary.
- Provide feedback to the team on common customer concerns and suggest improvements to enhance the customer experience.
- Stay up-to-date on company services, and policies to provide accurate information to customers.
- Meet or exceed individual and team performance metrics, including response time, resolution rate, and customer satisfaction scores.
- Collaborate with other departments to ensure a cohesive and positive customer experience.
Qualifications:
- High school diploma or equivalent; associate or bachelor’s degree is a plus.
- Proven experience in a customer service role or a similar position.
- Good verbal and written communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Patience, empathy, and a positive attitude when dealing with customers.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and inclusive work environment.
The Digital Penguin
· 11-50 员工 - 拉合尔
,
相同职位头衔
我在ROZEE上找到工作啦！
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Muzammil Baig
Digital Marketing Manager
IT Services Group
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Aqib Irshad
Head of HR, Training & OD
FINCA
Zohaib Ali
Marketing Manager
Digital Online Devices
