Customer Support Executive

Abacus Consulting

Posted Yesterday 125 views Report Job

PKR. 50,000 - 60,000/Month

Managing customer service inquiries for our international clients over the phone and email
Identifying and assessing customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Follow communication procedures, guidelines and policies

Requirements :

The applicants must possess exceptional writing skills and fluency in spoken English
The applicants must have strong communication & interpersonal skills
Experience in international customer support/call centres is a plus.

Skills

Customer Service Customer Acquisition Skills Customer Satisfaction Management Customer Interaction Management Manage Client Relationships Chat Support Skills

Job Details

Industry:

Information Technology

Functional Area:

Client Services & Customer Support

Total Positions:

35+ Posts

Job Shift:

Rotating

Job Type:

Full Time/Permanent

Department:

Call Centre Operations

Job Location:

Islamabad, Pakistan

Gender:

No Preference

Age:

20 - 30 Years

Minimum Education:

Intermediate/A-Level

Degree Title:

Intermediate/O/A Levels

Career Level:

Entry Level

Minimum Experience:

1 Year

Apply Before:

Jun 04, 2025

Posting Date:

May 10, 2025

Abacus Consulting

Information Technology · 1001-1500 employees - Islamabad

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value offered by Abacus Consulting has a deep scale, is industry focused and technology driven with a world class delivery capability. We help clients transform their businesses and be the market leaders. We offer a wide range of products and services, including strategy consulting, privatization and public-private partnerships, mergers, acquisitions and divestitures, business advisory services, sector search and research, environmental advisory services, SAP implementation and education, enterprise performance management, supply chain & operations management, application development and management, mobile applications, business process outsourcing, organization design and development, HR surveys, change management and HR functional solutions./p