As we continue to expand, we are looking for a proactive and detail-oriented Customer Service Representative (CSR) to support our dynamic sales team.

Key Responsibilities:

  • Client Communication: Act as a liaison between clients and the sales team by addressing inquiries, providing updates, and maintaining strong relationships.
  • Record Keeping: Ensure accurate and organized documentation of sales transactions, client information, and correspondence.
  • Pricing and Quotations: Handle pricing queries, prepare quotations, and assist clients with pricing-related concerns.
  • Team Support: Collaborate with the sales team to streamline processes and ensure seamless operations.
  • Follow-Up: Proactively reach out to clients for feedback, order follow-ups, and to address any concerns.

Requirements:

  • Fresh graduates are encouraged to apply; training will be provided.
  • Strong communication and interpersonal skills.
  • Basic proficiency in Microsoft Office (Word, Excel).
  • Prior experience in logistics is preferred but not required(Freshers are encouraged to apply)
  • Ability to multi-task and work in a fast-paced environment.
  • Must be located in Lahore(Onsite role)

Why Join Us?

  • Opportunity to grow within a thriving multi national logistics company.
  • Hands-on training and mentorship to build your skills.
  • Collaborative and supportive work environment.

Timings:

Monday to Friday(9 am-6 pm)

Saturday(9 am - 1 pm)

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
Jan 14, 2025
Posting Date:
Dec 13, 2024

CTI Shipping

Courier / Logistics · 51-100 employees - Lahore

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