Responsibilities and Duties:  

  • Coordination with field teams during the shift for complaint resolution in minimum time and field visits if required.
  • Coordination with OTS, IP NOC, GSAC, and other relevant departments for runtime updates on running complaints
  • Responsible for Keeping the database updated with the current status of complaints alongside the response over emails/WhatsApp groups.
  • Responsible for Keeping a record of inventory consumed in complaints i-e inventory management
  • Responsible for Keeping a record of equipment and tools and raising the request for any requirement
  • Making schedule/Duty Roster of field teams and its implementation
  • Responsible for making a dashboard report of complaints on monthly basis and sharing analysis report / Improvement plan with the department head

Requirements: (Education & Experience)

Bachelor’s degree with 1-2 years’ of relevant experience

Job Details

Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years
Apply Before:
May 15, 2023
Posting Date:
Apr 14, 2023

Multinet Pakistan

Health & Fitness · 1-10 employees - Karachi

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