This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Jan 09, 2024 433 views
The candidate must have good interpersonal skills as he/she will be interacting with clients on a daily basis.
Essential Functions
- Work on preparing multiple quotes for clients for computer hardware and software
- Present quotes to clients and follow-up with clients.
- Maintain hardware and software warranty, support and licenses for our clients
- Once the quote is approved, order hardware and software
- Manage and maintain good relationship with vendors
- Stay on top of the order by tracking order and provide ETA for all orders
- Regularly update clients with their order status
- Order office refreshments
- Order and manage office inventory, tools and equipment
- Multitasking with quotes and orders.
- Assign service request (tickets) and stay on top of tickets
- Assist with scheduling resources
- Order/maintain/organize/document software and hardware warranty and licenses
- Documentation is extremely important
Education, Experience, Skills and Attributes:
- BA/BS or Equivalent
- Experience with Microsoft Project
- Experience w/ ticketing & quotation Apps i.e. ConnectWise and QuoteWerks or similar
- Experience with scheduling resources, High Tech experience.
- 5+ years plus of customer support experience.
- Above average knowledge on MS Office Suite, Project, Visio, Excel, and Outlook.
- Above average knowledge on the Internet and intranet.
- Excellent organizational skills, multi-task and prioritize in a fast-paced office environment
- Ability to exercise sound decision-making and good judgment.
- Demonstrate strong initiative; positive, outgoing and upbeat attitude.
- Attention to detail and high level of accuracy while performing job duties.
- Experience working with Confluence
- Maintain and organize documents on file servers and confluence
- Excellent overall communication skills, able to provide a high level of customer service.
- Ability to work collaboratively and professionally internally and vendors or others.
- Ability perform under pressure, presentable and be able to interact with clients
Skills
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
BA/BS or Equivalent
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Feb 10, 2024
Posting Date:
Jan 09, 2024
ICE Consulting
Power / Energy · 51-100 employees - Lahore
,
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