Operations Manager

The Operations Manager is responsible for overseeing the daily operations of the outdoor advertising agency, ensuring the efficient execution of advertising campaigns, and maintaining high-quality service delivery. This role involves managing installations, logistics, vendor relationships, compliance, and team coordination to ensure all projects meet client expectations and industry standards.

Key Responsibilities:

1. Operations & Project Management:

Oversee the planning, scheduling, and execution of outdoor advertising campaigns, including billboards, transit ads, street furniture, and digital displays.
Ensure timely installation and maintenance of advertising assets.
Develop and implement operational policies and procedures to optimize efficiency.
Monitor and evaluate the performance of advertising sites and address any operational challenges.

2. Team Leadership & Coordination:

Manage and supervise installation teams, field crews, and maintenance staff.
Assign tasks and monitor progress to ensure deadlines are met.
Conduct training and development programs to improve team performance and adherence to safety standards.

3. Vendor & Supplier Management:

Coordinate with printing vendors, material suppliers, and subcontractors to ensure high-quality production and timely delivery.
Negotiate contracts and manage relationships with external partners.

4. Compliance & Safety:

Ensure all outdoor advertising installations comply with local government regulations, zoning laws, and safety standards.
Maintain permits, licenses, and other legal documentation related to advertising placements.
Implement safety protocols for on-site workers.

5. Budget & Cost Control:

Monitor operational budgets and optimize costs without compromising quality.
Approve expenditures related to advertising site maintenance, installation, and logistics.

6. Client & Stakeholder Communication:

Work closely with the sales and creative teams to ensure seamless execution of client campaigns.
Address operational concerns from clients and provide solutions to enhance service satisfaction.

7. Technology & Innovation:

Stay updated on the latest outdoor advertising technologies and trends.
Implement new tools and software to enhance operational efficiency and campaign tracking.

Qualifications & Requirements:

Bachelor’s degree in Business Administration, Operations Management, Marketing, or a related field.
8+ years of experience in operations, preferably in outdoor advertising or media.
Strong leadership and team management skills.
Knowledge of advertising regulations, site permits, and safety guidelines.
Excellent problem-solving and decision-making abilities.
Proficiency in project management software and Microsoft Office Suite.
Ability to work in a fast-paced, deadline-driven environment.
Strong communication and negotiation skills.

Preferred Skills & Competencies: