RESPONSIBILITIES:

  • Respond to customer inquiries and provide assistance via chat in a professional and timely manner.
  • Resolve customer issues and concerns effectively.
  • Utilize product knowledge to guide customers and provide accurate information.
  • Dealing with clients through social media preferably facebook
  • Collaborate with team members to ensure a seamless customer support experience.

REQUIREMENTS:

  • Excellent written communication skills in English (Grip on customer convincing are a plus).
  • Strong problem-solving abilities.
  • Ability to multitask and work in a fast-paced environment.
  • Customer-focused with a commitment to delivering outstanding service.
  • Previous customer service or chat support experience is a plus.
  • Basic Knowledge of SOCIAL MEDIA & MS OFFICE

BENEFITS:

Salaries start from 35,000 Basic with 

  •  Uncap client incentives
  •  Performance base incentives
  •  Team incentives
  •  Individual incentives
  • Travel Allowance
  • Rotational Shifts

Job Details

Industry:
Total Positions:
20 Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
20 - 26 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year (Chat Support, Sales, Client dealing)
Apply Before:
Oct 19, 2023
Posting Date:
Sep 18, 2023

Marshal Holdings

Call Center · 11-50 employees - Lahore

..

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