Responsibilities:

  • Assist customers with travel inquiries, bookings, and reservations over the phone.
  • Provide exceptional customer service and ensure customer satisfaction.
  • Offer travel recommendations, itineraries, and assistance with travel-related issues.
  • Handle customer complaints and resolve issues promptly and professionally.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in English and Urdu.
  • Knowledge of travel destinations, airlines, and booking systems.
  • Previous call center or customer service experience preferred.

Benefits:

  • Competitive salary and performance-based incentives.
  • Extensive training and career development opportunities.
  • Fun and supportive work environment.
  • Employee discounts on travel packages.

Timing (Monday to Saturday 9:00 am to 6:00 pm)

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 29, 2023
Posting Date:
Nov 28, 2023

Profine Travels & Tours (Pvt.) Ltd

Travel/Tourism/Transportation · 11-50 employees - Lahore

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