QA Manager

Careem is building the Everything App for the greater Middle East, aiming to simplify how people move, order food and groceries, manage payments, and more. Since 2012, the company has empowered over 2.5 million Captains and served more than 70 million customers across 70 cities in 10 countries. With a strong focus on improving lives and fostering a vibrant organizational culture, Careem continues to grow as a platform for regional talent and entrepreneurs. The Senior QA Manager will play a critical role in leading long-term initiatives that address significant business challenges by translating broad product visions into actionable technical roadmaps. This position demands strong ownership, the ability to organize work into sprints across multiple teams, and deep technical expertise to deliver scalable, high-quality solutions. The ideal candidate will excel in cross-functional collaboration, communication, and leadership within engineering teams.

Key Responsibilities
- Lead and manage a quality assurance team of 8-12 members to maintain high standards in software design and deployment.
- Support scalable and maintainable infrastructure platforms, as well as user and content design, collaborating with Engineering, Infrastructure, Data & AI, and Analytics teams.
- Define and implement the team’s quality strategy, co-owning the roadmap to deliver world-class products and exceptional user experiences.
- Foster a quality-driven mindset throughout the product development lifecycle, ensuring consistent excellence.
- Collaborate closely with senior stakeholders and engineering leads across Careem’s Food and Groceries domains to align quality objectives.
- Champion Careem’s technology culture by attracting top talent, publishing technical content, and representing the company at industry conferences.

Required Qualifications
- Over 10 years of experience as a Quality Assurance Manager, including managing customer-facing projects.
- Proven expertise in testing strategies and best practices across the software development lifecycle.
- Hands-on experience with advanced test automation frameworks and methodologies for both mobile and backend systems.
- Skilled in designing and maintaining internet-facing, production-grade applications in distributed, virtualized, or containerized environments.
- Strong technical knowledge of backend acceptance testing tools such as Tavern and Postman, CI/CD pipelines including Jenkins and Bitrise, cloud deployments, containerization technologies like Docker and Kubernetes, and microservices architecture.
- A degree in Computer Science or equivalent practical experience.
- Demonstrated ability to take ownership of complex, loosely defined business problems and translate them into executable plans.
- Excellent communication and coordination skills, with experience overseeing multiple engineering efforts.
- Alignment with Careem’s core values: boldness, focus, agility, and collaboration.
- A passionate commitment to improving lives, a quality-driven mindset, and relentless focus on excellence and customer service.

Preferred Qualifications and Benefits
- Experience or interest in AI-driven testing tools such as AI test generation and defect prediction.
- Familiarity with shift-left testing principles that promote early QA involvement.
- Practical knowledge of automation tools including Appium, Cucumber, Espresso, JMeter, Rest-assured, Selenium, Tavern, and XCUI.
- Experience with continuous integration tools like Cruise Control, Hudson, Jenkins, and GitHub Actions.
- Proficiency with distributed version control systems such as GIT and Mercurial.
- Experience testing in cloud environments and using test management and DevOps tools.

Careem offers a dynamic work environment where employees can make a meaningful impact on the region while advancing their careers. Full-time colleagues enjoy a flexible work schedule with four days in the office and one day remote weekly, plus the option to work remotely from any country for up to 30 days annually. Additional benefits include unlimited vacation days, healthcare coverage, and fitness reimbursements for activities such as gym memberships and training classes. Join Careem to collaborate with inspiring colleagues and contribute to a purposeful organization dedicated to unlocking the region’s potential.

Skills

Continuous Integration Tools Cruise Control Defect Prediction Communication and Coordination Skills Testing strategies and best practices for Distributed Version Control Systems Postman Appium Kubernetes DevOps AI-driven testing tools (AI test generation defect prediction) Shift-Left Testing Test Automation Frameworks CI/CD pipelines Microservices Architecture Hudson Git DevOps Tools Cloud Deployments AI Test Generation Containerization (Docker Kubernetes) CI/CD pipelines (Jenkins Bitrise GitHub Actions) Quality Assurance Management Containerization Automation tools (Appium Cucumber Espresso JMeter Rest-Assured Selenium Tavern XCUI) TEST MANAGEMENT TOOLS Github Actions Quality Assurance Leadership and cross-functional collaboration XCUI Test automation frameworks and methodologies DOCKER Jenkins Backend Acceptance Testing Tools Backend acceptance testing tools (Tavern Postman) Shift-left testing principles AI-driven Testing Tools Ownership of complex projects and translating Mercurial Distributed version control systems (GIT Mercurial)

Job Details

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

First Shift (Day)

Job Location:

Karachi, Pakistan

Gender:

No Preference

Age:

18 - 65 Years

Minimum Education:

Bachelors

Degree Title:

Familiarity with containerization (Docker, Kubernetes) and microservices architecturePreferred qualifications10+ years of prior experience working as Quality Assurance Manager role as well as managing customer/client-facing projectsExperience in testing strategies and best practices for software development life cycleExperience in state of the art test automation frameworks and methodologies for mobile and backend systemsExperience in designing and maintaining internet facing production-grade applications in distributed virtualized or containerized environmentsA Computer Science degree, equivalent qualification or practical experienceDesirableExperience or interest in AI-driven testing tools or approaches (AI test generation, defect prediction)Awareness of shift-left testing principles, actively promoting early-stage QA involvement in software delivery

Career Level:

Manager

Experience:

6 Years - 10 Years

Apply Before:

Jul 28, 2025

Posting Date:

Jun 27, 2025