1. Home
  2. Hotel/Restaurant Management
  3. Service Delivery Executive
building

Service Delivery Executive

Second Cup Coffee Co. Verified

Islamabad , Pakistan

Apply Now

Posted Jul 29, 2024 542 views

PKR. 50,000 - 60,000/Month

  • A Service Delivery Executive is responsible for making sure that services are being seamlessly delivered to the Customers.
  • They are in charge of a variety of tasks, such as leading project teams, rectifying reliability issues, monitoring progress, tracking KPIs, and managing budgets.
  • A Service Delivery Executive plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.
  • A delivery supervisor coordinates and oversees the daily performance of delivery teams, ensuring operations run smoothly and efficiently according to company standards and policies.
  • They are usually found at offices, tracking, and maintaining an open communication line with delivery drivers to delegate responsibilities, ensure clients receive their orders timely and accurately, maintain records, and solve issues when any arise.
  • They also conduct regular inspections and assessments, review and produce reports, develop and implement plans, and conduct research to create strategies that will optimize the daily operations.

Requirements

  • Experience in Customer Service and Leadership
  • Project Management and Quality Control Skills
  • Strong Teamwork Skills  
  • IT Skills to integrate within various digital platforms used in organization.
  • Strong Organizational Skills.
  • Capacity to Train Team Members.
  • Be able to manage and oversee whole digital infrastructure related to deliveries.

Skills

Qaulity Control Service Delivery Management Customer Satisfaction Management

Job Details

Industry:
Hotel Management / Restaurants
Functional Area:
Hotel/Restaurant Management
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Contract
Job Location:
Islamabad, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Aug 30, 2024
Posting Date:
Jul 29, 2024

Second Cup Coffee Co.

Hotel Management / Restaurants · 51-100 employees - Islamabad
Follow

pSecond Cup Coffee Co./p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Assistant Manager IT Support – Technical

ARAR Group, Gujrat, Pakistan
Posted Dec 09, 2024
I found a job on Rozee!