We are seeking a dynamic and results-driven Customer Service Agent to join our team at Shumailas in Lahore. This role is perfect for individuals who are passionate about communication and sales. You will play a crucial role in our business growth by calling potential leads and booking them with our consultants.

Key Responsibilities:

  • Contacting potential or existing customers to inform them about our services using scripts.
  • Answering questions about products or the company and handling customer queries.
  • Asking questions to understand customer requirements and close sales.
  • Directing prospects to the field sales team when needed.
  • Entering and updating customer information in the database.
  • Keeping records of calls and sales and noting useful information.
  • Engaging with chats from social media.

Qualifications:

  • Excellent communication and interpersonal skills.
  • Proven experience as a telesales representative or in other sales/customer service roles.
  • Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.

Compensation:

  • Base Salary: Rs 35,000 per month.
  • Commission: Rs 200 per successful conversion. (will make Rs50,000 commission per month)

Job Details

Job Channel:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 12, 2024
Posting Date:
Dec 11, 2023

Shumaila's London Beauty Salon

Personal Care and Services · 101-200 employees - Lahore

Shumailas Skin and Laser Clinic Lahore

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