The candidate must have good interpersonal skills as he/she will be interacting with clients on a daily basis.

Essential Functions

  • Work on preparing multiple quotes for clients for computer hardware and software
  • Present quotes to clients and follow-up with clients.
  • Maintain hardware and software warranty, support and licenses for our clients
  • Once the quote is approved, order hardware and software
  • Manage and maintain good relationship with vendors
  • Stay on top of the order by tracking order and provide ETA for all orders
  • Regularly update clients with their order status
  • Order office refreshments
  • Order and manage office inventory, tools and equipment
  • Multitasking with quotes and orders.
  • Assign service request (tickets) and stay on top of tickets
  • Assist with scheduling resources
  • Order/maintain/organize/document software and hardware warranty and licenses
  • Documentation is extremely important

Education, Experience, Skills and Attributes:

  • BA/BS or Equivalent
  • Experience with Microsoft Project
  • Experience w/ ticketing & quotation Apps i.e. ConnectWise and QuoteWerks or similar
  • Experience with scheduling resources, High Tech experience.
  • 5+ years plus of customer support experience.
  • Above average knowledge on MS Office Suite, Project, Visio, Excel, and Outlook.
  • Above average knowledge on the Internet and intranet.
  • Excellent organizational skills, multi-task and prioritize in a fast-paced office environment
  • Ability to exercise sound decision-making and good judgment.
  • Demonstrate strong initiative; positive, outgoing and upbeat attitude.
  • Attention to detail and high level of accuracy while performing job duties.
  • Experience working with Confluence
  • Maintain and organize documents on file servers and confluence
  • Excellent overall communication skills, able to provide a high level of customer service.
  • Ability to work collaboratively and professionally internally and vendors or others.
  • Ability perform under pressure, presentable and be able to interact with clients

نوکری کی تفصیلات

شعبہِ افعال:
کل عہدے:
1 اشاعت
نوکری کی شفٹ:
تیسرا پہر (رات)
نوکری کی قسم:
نوکری کا مقام:
جنس:
کوئی ترجیح نہیں
کم از کم تعلیم:
بیچلرز
ڈگری کا عنوان:
BA/BS or Equivalent
کیریئر کی سطح:
تجربہ کار پیشہ ور
کم از کم تجربہ:
4 سال
اس سے پہلے درخواست دیجیۓ:
فروری ۱۰, ۲۰۲۴
تاریخِ اِشاعت:
جنوری ۰۹, ۲۰۲۴

ICE Consulting

بجلی / توانائی · 51-100 ملازمین - لاہور

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